If you need a Return and Refund Policy for a business or online store, you can use this template:
Return & Refund Policy
Last Updated: [Date]
Returns
We accept returns within [7] days of the purchase date. To be eligible for a return:
- The item must be unused, unworn, and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase (receipt or order confirmation) is required.
Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Downloadable software or digital products
- Personalized or custom-made items
- Perishable goods
- Items marked as final sale
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
- Refunds will be processed to the original payment method.
- Please allow [5–7] business days for the refund to appear in your account.
Exchanges
We only replace items if they are defective, damaged, or incorrect. If you need an exchange, contact us at [daminicollection06@gmail.com].
Return Shipping
- Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.
- Original shipping charges are non-refundable unless required by law.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, contact us within [2 Say 3 days ] of delivery with photos of the issue. We will arrange a replacement or refund.
Contact Us
For questions about returns and refunds, contact us:
- Email: [daminicollection06@gmail.com]
- Phone: [0349485969]
- Address: [Shop No 92 First Floor Misaq ul Mall Sheikhupura Road Faialabad]