Refund policy

If you need a Return and Refund Policy for a business or online store, you can use this template:

Return & Refund Policy

Last Updated: [Date]

Returns

We accept returns within [7] days of the purchase date. To be eligible for a return:

  • The item must be unused, unworn, and in its original condition.
  • The item must be returned in its original packaging.
  • Proof of purchase (receipt or order confirmation) is required.

Non-Returnable Items

The following items cannot be returned:

  • Gift cards
  • Downloadable software or digital products
  • Personalized or custom-made items
  • Perishable goods
  • Items marked as final sale

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved:

  • Refunds will be processed to the original payment method.
  • Please allow [5–7] business days for the refund to appear in your account.

Exchanges

We only replace items if they are defective, damaged, or incorrect. If you need an exchange, contact us at [daminicollection06@gmail.com].

Return Shipping

  • Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.
  • Original shipping charges are non-refundable unless required by law.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, contact us within [2 Say 3 days ] of delivery with photos of the issue. We will arrange a replacement or refund.

Contact Us

For questions about returns and refunds, contact us:

  • Email: [daminicollection06@gmail.com]
  • Phone: [0349485969]
  • Address: [Shop No 92 First Floor Misaq ul Mall Sheikhupura Road Faialabad]